When you step away from your computer please lock it. It is an important and required step to protect private student information accessible through your computer and accounts.
If you access systems via personally owned mobile devices or computers it is expected that you pin/password lock those devices as well to protect your data, and your access into student information system.
For more information on how to lock your computer or device please see the following Google Doc.
Ryan London has been working on a new tool for Windows that will allow secretaries in schools to look up DWL accounts and change passwords for staff and students within their school. It is currently in a small test stage.
The lookup will be handy when new staff and students come with a complaint that they cannot access their account. Secretaries will be able to do a lookup to see if 1. an account exists, and 2. what is the username as when we have common names we have to alter usernames.
The new staff account process will continue as usual where a work order comes to site secretaries and AOs with a temporary password and account for new staff. The lookup makes it easier for schools to troubleshoot before having to put in a Work Order.
The password change function would be available only for a secretary to change a staff password in their school that is not listed in an Office group in our directory (other secretaries, principals, counsellors). For those restricted folks, a Work Order would be required from the site secretary or AO for a password change. The policy would still apply for password changes in that situation http://www.prn.bc.ca/ts/?p=1734. We will update it as required for other situations in the future with these new tools.
It is important to note that each use of the lookup tool and the password change tool are logged and reported to Technology Services. Misuse of these tools may result in sanction.
TL;DR – cool new account tools, with great power comes great responsibility.
As a security measure, those requesting a DWL (District Wide Login) password change must do so via their site secretary or administrator through a work order or by the UMRA tool accessible by the site secretary. This may also be done in person via the site technician, provided they know the staff member, and they will create the work order. This is to make sure that we can verify the identity of the person requesting the password change.
The work order should include the staff member’s first and last name. A new password will be generated and listed in the completed work order. The completed work order will be shared with the site secretary or administrator who can inform the staff member of their new password.
The appropriate work order path is Technology Services > Administration > Accounts > District
We recommend that staff sign up for self service password management at https://webapps.prn.bc.ca:8443 so that they can change their passwords themselves if need be.