Helpdesk Tickets for BCeSIS

Please note, all requests for help on BCeSIS should now be routed through the helpdesk.

http://helpdesk.prn.bc.ca

or

www.prn.bc.ca > click on Intranet > click on Helpdesk

If you are unfamiliar with the Helpdesk, the videos below may be helpful (need a computer with speakers)

How to enter BCeSIS Helpdesk Job Tickets (mov)

How to enter BCeSIS Helpdesk Job Tickets (avi)