District computer and external storage (backup drives) should have encrypted drives. Recovery keys will be stored in the Asset’s information in Helpdesk in the encryption key field or the notes field.
Supported Mac computers will have Sophos or other district protection suite installed.
A $20 charge will be applied to new purchases of iOS and Mac devices to cover the cost of Mobile Device Management license costs. Technology Services will cover renewals of licenses.
Originally Published Oct 2009 – Updated May 2016 (Newest items in Bold)
This policy is meant to provide some clear guidelines regarding what technology will be assigned as an End of Life (EoL) asset and no longer supported after the date attached to the specific hardware, OS, or software below. An exponential increase in the demands on Technology Services makes it impossible to support everything. This will also help in planning for technology as locations with EoL devices can prioritize spending based on the policy.
End of Life assets can remain in the district however there will be no priority or funds allocated to their servicing.
Special consideration may be given to assistive technology for 1701 identified students whose IEP requires technology that does not meet the specifications below. This could possibly include conversations with the School Principal/LAT, Technology Services, and Learning Services regarding the appropriate solution.
As computer technology changes rapidly, the specifications of this policy are to be reviewed yearly by TS management and the SD60 Technology Committee.
Operating Systems (OS) that will no longer be supported
- Mac OS 9 or older (May 2010)
- Windows 2000 or older (May 2010)
- Win2k Server (September 2011)
- OS X 10.4 or older (June 2014)
- OS X 10.5 (June 2014)
- OS X 10.6 (September 2016)
- OS X 10.7 (September 2016)
- OS X 10.8 (September 2016)
- OS X 10.9 (September 2016)
- Windows XP or older – We are working towards switching to Windows 7 at time of computer replacement. When replaced we will not move back to, or support Windows XP. The Microsoft EoL date for Windows XP is April 8, 2014. We expect and are finding in some cases that new software and devices are no longer going to support WinXP.
Hardware Systems that will no longer be supported
- PC – Pentium III, IV and older [newer will continue to be supported] (May 2010)
- Mac – G5s, G4s, G3 computers and older (powerbook G4, ibook G3, rainbow imacs, emacs) (May 2010)
- Old Thin Clients (December 2010)
- Original Macbooks – chassis with externally accessible battery (June 2014)
- Unibody Macbooks (White) – chassis with internal battery (December 2016)
Hardware Devices that will no longer be supported
- Inkjet printers-except drafting plotters (already in effect)
- CRT monitors (already in effect)
- HP printers models 4x, 5x, 4050, 4100 (October 2014) (ie. anything older than the majority of students in the district) – due to driver issues with new computer and server OS’s
Software that will no longer be supported
- Any software that requires an EoL OS listed above (as per date listed on OS above)
- Email Clients (eudora, thunderbird, outlook, entourage, mail etc) (December 2009)
- Report Writer (September 2011)
- Success Maker (March 2014)
- Microsoft Office unless needed for job functions (replace with Open Office for new hardware, or cost borne by school/dept for licenses) $25 per seat licensing available.
- Asgard (July 15, 2011)
- IE 5 (September 2011)
- IE 6 (May 2010)
- Citrix for Library Services
- Office X for Mac on WWP laptops (July 2014 [next refresh] or earlier depending on Operating System compatibility)
- Apple Works for Mac (future operating systems will not support the old PowerPC software architecture)
- IEP Central (June 2014)
- BCeSIS (late 2015 / early 2016)
- All the Right Type (ATRT) (June 2016)
This policy is set to be reviewed each year by TS and partners if they wish to share ideas.
Our Preferred Tier 1 Vendor is HP for Switches.
Procurement of Layer 3 Switches
For School Districts procuring layer 3 switches, to integrate school sites into the NGN PLNet infrastructure, the following features are required:
- 1 Gigabit port capabilities
- Spanning Tree Support
- Loop Protection
- VLAN capable
- Multicast Support
The following layer 3 switch features should be considered as they will position
Districts both now and the future:
- Offer and support 24- and 48-port Power over Ethernet (PoE).
- Chassis or stackable switches with a roadmap for 2.5 Gb/5 Gb wired connectivity on existing
- Category 5 enhanced (Cat5e)/Category 6 (Cat 6) cabling to closet switches.
- Ability to detect wired and wireless intrusion.
- Integrated network management for all wired and wireless LAN components.
- Vendor independent for configuration, provisioning and device profiling.
- Include network forensics tools in addition to security functionality.
- Support for voice and video applications by adding features to detect and resolve latency issues that
- result in reduced jitter.
- Awareness and monitoring of voice and video quality, and fixed mobile convergence capabilities.
- The ability to provide managed services when additional IT resources are needed.
- Although the ministry does not direct Districts to procure from specific vendors, it is highly recommended that network switches be procured from a Tier 1 vendor, where Districts can achieve best value and total cost of ownership.