Please note we’ve made some changes on how our phone helpdesk will operate.
The number is still 250-263-6442
Different staff will be answering the phone on an assigned basis.
If we cannot solve your problem within 2 to 5 minutes, we will generate a work order to address the problem.
Please note, all requests for help on BCeSIS should now be routed through the helpdesk.
www.prn.bc.ca > click on Intranet > click on Helpdesk
If you are unfamiliar with the Helpdesk, the videos below may be helpful (need a computer with speakers)
How to enter BCeSIS Helpdesk Job Tickets (mov)
How to enter BCeSIS Helpdesk Job Tickets (avi)